Orders processed here will take 2-7 business days to arrive to your door

You have 14 days to return or exchange items. Sale items are exchange-only, and refunds are processed within 7 days of receiving the return.

Option 1 – Contact Customer Service

Reach out to our Customer Service team via email at care@eloravenecci.com or via WhatsApp at +44. Please contact us and provid us with your registered e-mail address or phone number.

Option 2– To begin your return:

Visit our Return Page.
Enter your e-mail address.
Follow the return instructions provided.
Once approved, you'll receive a confirmation e-mail.
Please pack the item securely and hand it over to provided courier service.

Each product page includes a detailed Size Guide

Our team is available Monday to Friday, from 09:00 AM to 10:00 PM (GMT+3).

E-mail: care@eloravenecci.com
Phone: +201070063569
WhatsApp: +201070063569